Terms of Service

Effective Date: [DATE - confirm with client]

Last Updated: [DATE]

The Basics

Welcome to Table to Tail. These terms cover your use of our website and services. By placing an order or using our site, you agree to these terms. If something's unclear, reach out and we'll explain.

Our Products

We make small-batch, natural dog treats with real ingredients. Product images are as accurate as possible. Slight variations in color or shape may occur because that's the handmade part.

Pricing and Payment

- All prices are in USD.

- We accept [PAYMENT METHODS - confirm with client].

- Payment is processed at the time of order.

- We reserve the right to correct pricing errors. If we've priced something wrong, we'll contact you before shipping.

Orders and Shipping

- Orders are processed within 1-2 business days.

- Subscription orders ship free.

- One-time orders over $35 ship free within the continental US.

- One-time orders under $35 ship at a flat rate of [RATE - confirm with client].

- You will receive a tracking number once your order ships. For full details, see our Shipping Policy.

Returns and Refunds

- Returns accepted within 30 days of delivery.

- Treats must be unopened and in original packaging.

- Contact us to initiate a return. We'll provide instructions.

- Refunds are processed to the original payment method within 5-7 business days. For full details, see our Refund Policy.

Subscriptions

- Your subscription renews automatically at the interval you selected.

- You can pause, skip, or cancel anytime from your account dashboard.

- Prices for subscription orders include a discount off the one-time purchase price.

- We'll send a reminder email before each renewal.

Account Responsibilities

- You're responsible for keeping your password secure.

- You're responsible for all activity under your account.

- Notify us immediately if you suspect unauthorized access.

- We reserve the right to suspend accounts that violate these terms.

Intellectual Property

All content on this website belongs to Table to Tail. You're welcome to share our content with credit, but you can't reproduce, sell, or modify it without written permission.

Limitation of Liability

Our treats are made with care, but they're treats, not medicine. We're not responsible for allergic reactions, damages beyond the value of your order, or issues caused by improper storage after delivery.

Governing Law

These terms are governed by the laws of the State of [STATE - confirm with client, likely Maryland].

Changes to These Terms

We may update these terms from time to time. The latest version will always be on this page with an updated date.

Contact Us

Table to Tail, North Potomac, Maryland, [EMAIL - confirm with client].

This is a draft for client review. Bracketed items need client confirmation before publication.